I realize that my VHS tape may not be of great quality and there is only so much the software can do. Is there any way to turn this function off? I am using the software and components as explained in the instructions and all is good.except during the "Capture Now" transfer event the software keeps cutting out and asks me if I want to save the file. I will try to contact them again next week.I am having some problems after I click "Catpure Now" with my Roxio VHS to DVD software. While I was deleting files from my computer - at the direction from Roxio Support - I noticed that both programs have similar file names and I believe that this is their problem: that's why the programs go back and forth to each other to get necessary functions. I still haven't heard back from Roxio support help. I use the Creator 6 program all the time and that was my primary concern. I believe that Roxio has a problem with their software. By the time I got around to just trying to install the VHS to DVD program by itself the original program got corrupted and the CD's are no longer usable. Now all my VHS to DVD program CD's got corrupted during this process of uninstalling and reinstalling the program and will no longer work. I had to reinstall the Creator 6 program - after uninstalling the VHS to DVD program. I did some more investigating - took me a couple of day - and found out that whenever I installed the Roxio VHS to DVD program while my Roxio Creator 6 was on my computer that The vhs to DVD program would not run - "no video" - because it was somehow corrupting the Creator 6 program and the VHS to DVD program was going to the Creator 6 program for files - which were corrupted.
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